Pickup & Delivery

At Prestige Pug House, we make every effort to ensure your puppy’s transition into their new home is safe, comfortable, and stress-free. Whether you choose to pick up your puppy personally or arrange professional delivery, we provide flexible options designed to make the process simple and reassuring for your family.Your puppy’s safety and wellbeing remain our highest priority from reservation through arrival.

Puppy Pickup Options

We gladly welcome approved families who prefer to pick up their Pug puppy in person.Our pickup experience is designed to be smooth and memorable for every new puppy parent.Available pickup options include:

  • Weekend pickup appointments available regularly
  • Weekday pickup scheduling available upon request
  • Calm and welcoming pickup coordination for a comfortable transition

Meeting families in person and watching puppies join their new homes is one of the most rewarding parts of what we do 

Visiting Policy

To maintain a safe and healthy environment for our puppies and their mothers, visits are arranged by appointment only.Because young puppies require stability and limited exposure during early development:

  • Walk-in visits are not permitted
  • Visits are scheduled only after a puppy reservation is confirmed
  • Approved families may arrange pickup visits once their puppy is officially reserved

This policy helps reduce stress on the puppies and supports proper sanitation and safety standards.

Professional Puppy Delivery Services

If traveling for pickup is not convenient, Prestige Pug House offers reliable delivery through experienced pet transportation professionals.Delivery features include:

  • Cabin-supervised travel whenever possible
  • Continuous monitoring by a trained pet travel companion
  • Careful handling from departure through arrival
  • Safe hand-to-hand delivery coordination

To begin delivery arrangements, simply provide your full delivery location details including city, state, and ZIP code.

Delivery Options Available

Families may choose from the following delivery methods:

Airport Meeting Option — Starting at $250 Meet your puppy and the pet travel companion at a nearby major airport approved for live animal arrival.

Home Delivery Option — Starting at $300 Your puppy is delivered directly to your residence for maximum convenience and comfort.

Delivery availability depends on location and scheduling.

Delivery Coordination & Travel Updates

Once transportation arrangements are confirmed (typically within 24–48 hours), you will receive:

  • Travel itinerary details
  • Estimated arrival time
  • Real-time travel tracking information when available

Our team remains available throughout the process to ensure everything runs smoothly.

Our Commitment to Safe Arrival

At Prestige Pug House, we understand how important this moment is for your family. From the time your puppy leaves our care until they arrive safely in your arms, every step is carefully planned with comfort, safety, and attention to detail.

Our goal is simple: to ensure your new companion arrives happy, healthy, and ready to begin life with you